SP718 FAQ — Everything You
Want to Know, Answered

Go to the Login page and click the "Forgot password?" link. Enter your registered mobile number and follow the verification steps sent to your phone. Once confirmed, you can set a new password and regain full access to your account. If you run into trouble, contact our 24/7 support team directly.

No. SP718 allows one account per person. Creating multiple accounts is against our Terms and Conditions and may result in all linked accounts being suspended and balances being forfeited. If you believe a duplicate account was created in error, contact support to have it resolved before it causes any issue.

Yes. SP718 uses industry-standard SSL encryption across the entire platform. Your personal details, mobile number, and payment information are never sold or shared with third parties without your consent. For full details on how we handle your data, visit our Privacy Policy page.

SP718 supports a range of payment methods popular with players across Pakistan:

• JazzCash — instant mobile wallet transfer
• Easypaisa — quick and widely available
• Raast — direct bank-to-bank instant payment
• Bank Transfer — all major Pakistani banks accepted
• Debit / Credit Cards — Visa and Mastercard supported
• Mobile Wallets — other popular wallet options

All deposits are processed in PKR with no hidden conversion charges.

Deposits via JazzCash, Easypaisa, and Raast are typically credited within a few seconds to a couple of minutes. Bank transfers may take slightly longer depending on your bank's processing times. If your deposit hasn't appeared after 30 minutes, take a screenshot of your payment confirmation and reach out to support — they'll sort it out quickly.

Yes, SP718 has a minimum deposit threshold to keep transactions practical and secure. The exact minimum varies slightly depending on the payment method you choose. You'll see the current minimum displayed on the deposit screen inside your account dashboard before you confirm any transaction. This ensures there are no surprises.

Log in to your SP718 account, navigate to the withdrawal section in your dashboard, choose your preferred method (JazzCash, Easypaisa, bank transfer, etc.), enter the amount in PKR, and confirm. Withdrawals are processed to the same method you used to deposit wherever possible, which keeps things straightforward and reduces verification steps.

Most withdrawal requests are reviewed and approved within a few hours. Once approved, funds sent via JazzCash or Easypaisa typically arrive within minutes. Bank transfers may take one to two business days. VIP members generally enjoy priority processing, meaning their withdrawals are reviewed first in the queue.

Withdrawal requests can be declined for a few common reasons:

• Active bonus wagering requirements have not been met yet
• Account verification is incomplete or pending
• The withdrawal amount is below the minimum threshold
• Payment details entered do not match your registered account

Check your account notifications for the specific reason, or contact support who will explain the exact issue and how to resolve it quickly.

SP718 offers several types of bonuses for active members. These include welcome bonuses for new registrations, daily reload bonuses for returning players, weekend cashback deals, and a tiered VIP programme that unlocks higher reward rates as you play more. Bonus availability can change, so check the promotions section in your dashboard after logging in to see what's currently live.

When you claim a bonus, a wagering requirement means you need to bet a certain total amount before the bonus funds convert to real withdrawable cash. For example, a bonus with a 10x wagering requirement on a PKR 500 bonus means you need to place bets totalling PKR 5,000 before you can withdraw. Each bonus clearly states its own wagering terms — always read those before claiming.

It depends on the specific bonus. Some bonuses are game-specific — a slots bonus may not count towards sports betting wagering and vice versa. Each bonus offer clearly indicates which game categories it applies to. Sports bonuses tend to be usable on cricket, football, and esports markets, while casino bonuses typically cover slots and live dealer tables.

Absolutely. SP718's Bet section covers Pakistan Super League matches, T20 internationals, Test series, and other major cricket tournaments. Live in-play betting is available during matches, with odds refreshing in real time as overs progress. You can bet on match winners, top batters, over/under totals, and a range of other markets depending on the fixture.

The Game Lobby is packed with hundreds of titles across multiple categories. You'll find classic and video slots with varying paylines and jackpots, a full selection of live casino tables including Baccarat, Blackjack, and Roulette, bingo rooms that run throughout the day, and fish shooting games that are fast-paced and entertaining. New titles are added regularly.

Yes. The SP718 website is fully optimised for mobile browsers on both Android and iOS. For an even smoother experience, download the dedicated SP718 app from the App page. The app offers faster loading, push notifications for match results and bonus alerts, and a cleaner interface designed for smaller screens.

Yes — both are available as dedicated sections. Bingo rooms run throughout the day with different ticket prices and prize pools, making it a relaxed way to play alongside other members. Fish Games are shooting-style arcade games where you aim at moving targets to win credits — they're quick, visual, and very popular with players who want something different from slots.

SP718 encourages all members to manage their play responsibly. Inside your account settings you can set daily, weekly, or monthly deposit limits in PKR. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. This is one of the simplest tools to keep your gaming budget in check. Visit the Responsible Gaming page for more tips and tools.

Yes. If you need a break, you can use the cool-off or self-exclusion options in your account settings. A cool-off period temporarily blocks access for a set number of days, while self-exclusion locks your account for a longer period. During self-exclusion, you won't receive any promotional emails or bonus offers. If you feel gaming is affecting your daily life or budget, please use these tools or speak to someone you trust.

SP718 is strictly for adults aged 18 and above. Age verification may be required during registration or before a withdrawal is processed. If you are a parent or guardian and are concerned about underage access, we recommend using parental control software on shared devices. Gaming should always be an entertainment choice made by informed, consenting adults within a budget they can afford.